All of our models run a bit small. Please get your Xenas in a 1/2 size larger than what you typically wear. You can view our detailed size chart here

Yes! We offer wide sizes on most of our models, just visit the product page you're interested in and select your preferred wide size full size chart can be viewed here. Huge apologies if we're missing your exact size, our team is still small, but we are working hard to expand our offerings. You can always try on a larger size to see if it fits since we have free returns & exchanges!

· All of our safety shoe models are ASTM F2413-18 Certified. ASTM International (formerly American Society for Testing and Materials) establishes and independently tests the safety standards of PPE that OSHA relies on to set an objective level of PPE quality and safety. All of our safety footwear complies with OSHA standards by passing the requisite ASTM safety tests
· All Xenas models have an almond shaped steel-toe cap that passed I75 / C75 impact & compression standards
· All Xenas models feature Oil & Chemical resistant outsoles that have been tested for slip resistance under ASTM F2913 to perform on dry and wet surfaces
· Our Omega EH and Nova EH models have an Electrical Hazard Certification (EH 18,000 Volts)
· Our Fusion Mt model has a Metatarsal Impact Resistance Certification (ASTM Mt 75)
· Our Gravity ESD model has an Electrostatic Dissipative Certification (ESD/ SD 35)

Do your boots meet the safety requirements for Australia & New Zealand?

Our ASTM Certification is recognised as a reputable safety standard.

When it comes to PPE requirements we encourage workplaces to review the risks associated with each role in their organisation, rather than applying a blanket rule for employees.

Safety shoes should fit well (without the requirement for thick socks) and be comfortable enough that women wear them as part of their daily wardrobe.

The short answer is "yes". ANSI Z41 is a retired safety standard that is very rarely referenced anymore but in case your employer still refers to it in their PPE policies, you should be all set. ANSI Z41 was superseded by ASTM F2413 so our shoes are compliant and if you would like to read more about this standard change, please reference this article from ASTM which has additional information.

ASTM F2412 refers to "standard test methods for foot protection" and it outlines how a professional laboratory needs to test their shoes. All of our shoes are certified at an accredited laboratory using F2412 methods. Safety shoes that pass these tests get a F2413 certification - which our shoes comply with!

Our current steel-toe shoes and boots have not been officially rated for Puncture Resistance (PR). We're considering this safety feature for future product development.

Yes! We handcraft our beautiful safety shoes using light, flexible, breathable, LWG certified, full-grain and suede leather of the highest quality.

We also offer the Omega and Gravity models in our high-performance vegan leather that replicates the beautiful aesthetics of natural leather while staying highly resistant to water, chemicals, abrasion, tearing, tension, flexion, and perspiration.

Yes! We use high-performance vegan leather to make our Omega Vegan EH Safety Boot and the Gravity Vegan Safety Shoe.

Our Vegan leather is made of a super fine type of synthetic fiber called “microfiber" which is composed of nylon and polyester. With a diameter of 10 microns, the threads are ten times finer than human hair, but only half as thick as silk, making our vegan leather both water-repellent and breathable. Microscopically, it reproduces the characteristics of natural skin while also being light, antibacterial, and highly resistant to certain chemical agents.

ADD TO CART: These shoes are in stock and available for immediate purchase. Delivery date will depend based on the shipping option that you select.

PRE-ORDER: During launch of new products and when sizes are sold out we'll change the default ADD TO CART button (blue) to a PRE ORDER button (orange). You can reserve this pair of Xenas and we'll deliver them on a date listed next to the PRE ORDER button.

UNLISTED: Our steel-toes cover most women's sizes and even 1/2 sizes. We're still a small team and hope to accommodate all sizes in the future. If you don't find your size, please send us a note with your request so that we can track it!

You have the following shipping options when placing your order:

• Standard (3-8 business days)

• Express (2 business days)

• International Standard (delivery may vary depending on the country - typically 14 - 21 days)

• International Courier (delivery may vary depending on the country - typically 7 - 10 days)

Note: We ship all orders from Hastings, NZ - Monday-Friday between 7am - 2pm (placing your order after 2pm may push your shipment to the next business day). Due to the current COVID-19 health situation, carriers may experience delays and we sadly cannot guarantee their transit times

Not yet - We are currently working on this and hope to have it up and running for you soon!

Not yet - We are currently working on this and hope to have it up and running for you soon!

We believe in providing you with the best customer service which includes worry-free exchanges and returns as long as you submit your request within a 30-day window after delivery. Your shoes must be sent back to us in new condition (please 🙏 wear them at home until you're sure that they fit well). Find out more specifics about our exchange & return policy.

If your fit still doesn't feel great please contact us right away at jacqueline@xenaworkwear.co.nz.

Yes! Each one of our safety shoes is covered by our 6-Month Footwear Warranty. Each one of our Workwear products is covered by a 3-month Warranty. Take a look at the details on our Xena Warranty page.

Not planning to in the near future. Our official products can only be purchased exclusively through our website.

We chose this path deliberately in order to develop the best possible products that can be sent directly to your door step with the best customer service experience.

Our products are not marked-up. We believe in giving you a transparent price year-round.

We don't run seasonal sales and will only consider doing a promotion if it supports our larger mission.

Follow us on social media for further details.

Absolutely, you have the following proof options:

1) The label on the inside of your Xenas will list the specific ASTM certifications of the shoe

2) We include a plastic card in the box that lists the credentials of your specific model

3) If your company requires additional proof please email us at jacqueline@xenaworkwear.com and we'll provide the full certification report to your employer 

Many customers found that they can get reimbursed for Xenas after having a simple conversation with their employer. Most stores have very limited options for women and having well fitting, comfortable PPE is essential for both safety and morale.

We've heard from many women that their companies have been accommodating, allowing them to submit their Xena purchase for expense reimbursement. It never hurts to ask and if you need any assistance or documentation, we would be delighted to help!

Our beautiful full-grain leather takes 3-5 days to break-in and mold to your foot. Please 🙏  wear your new shoes at home until you're certain that the size and fit works well. Our small team cannot accept worn Xenas for returns or exchanges.

If your fit still isn't perfect or doesn't feel great right out of the box please contact us immediately at jacqueline@xenaworkwear.co.nz or 027 836 2023.

FULL-GRAIN LEATHER
• Wipe your shoes with a damp cloth to remove any dirt and sediment
• Avoid placing your shoes next to a direct heat source as they dry to avoid material damage
• Apply a neutral Shoe Cream to maintain the luster and shine of the full-grain leather
• Use Mink Oil to help waterproof and protect the leather from moisture

SUEDE LEATHER CARE
• Consider applying a stain repellent to your beautiful suede shoes to prolong their beautiful looks
• Dirt, debris, and scuffs are best removed using a suede cleaning brush
• To get rid of darker stains, try using a regular pencil eraser
• A suede cleaner is another great refurbishment option

We use high-performance Vegan Leather that's resistant to the elements, however, dirt can still collect on the surface. To clean, simply wipe your Xenas down with a cloth using warm and soapy water. Avoid placing your shoes next to a direct heat source as they dry to prevent material damage.

Our full-grain leather models are not 100% waterproof they do offer water resistance and mild exposure to water shouldn't cause harm. To promote the longevity of your beautiful shoes we recommend to coat them with a waterproofer such as Mink Oil, which will protect the leather from water exposure.

Our suede leather models are water repellent, but they are not 100% waterproof. Consider applying a stain repellent to prolong the beautiful looks of your suede Xenas.

Our vegan models, Omega Vegan EH and Gravity Vegan Safety Shoe, are resistant to water. They are made from high-performance, waterproof vegan leather.

Yes! We have gathered many great product ideas from our customers that we’ll be working to develop and launch in the future. If you want to know what we’re up to please:

1) Continue to check in here for information on our upcoming release

2) Join our private Facebook Group “Xena Moves” for real-time conversational updates

Most steel-toe safety shoes and boots have a heel of over 1" to help make walking safer and more comfortable (lowers heel impact, improves stance & posture, creates a barrier against objects). We're not currently working on a design without a heel, but we will be considering this style for future development.

Yes! We recently released the stunning Fusion Mt Safety Boot that has Metatarsal Impact Resistance Certification (ASTM Mt 75).

Yes! Unfortunately, if we use the existing shapes for the composite toe then our shoes will lose their stylish shape becoming quite bulky. We are actively working to design the first-ever elegant composite toecap that passes rigorous safety testing.

That said, all current Xena safety footwear models will feel lightweight when compared to traditional, bulky safety boots. You won't believe you're wearing steel-toes!

Email: jacqueline@xenaworkwear.co.nz

Phone:  027 836 2023